When I started building homes in Fairfield County almost 30 years ago one thing was clear; to be successful in this business you must be responsible. The financial investment and level of trust that our clients put into luxury homebuilding, renovation and addition projects is a major undertaking. And to deliver satisfactory results requires significant effort on the part of the builder. Here are several factors for consideration when defining a responsible homebuilder:
Luxury homebuilding and renovation work requires countless moving parts. And building in towns such as Greenwich, Westport and Darien requires a unique attention to challenging building conditions and restrictions. Having a clear line of communication between the Homebuilder, Client and Architect is critical to keeping projects on estimate and schedule. This starts with assigning a lead contact to each job. A Project Manager or Site Supervisor should oversee the operation and be available to the Client at all times. Written communication is also critical. Each job should start with a scope of work that outlines the details of the project prior to breaking ground. The scope should be signed-off on by the Client, Architect and Builder. Changes along the way should be recorded and signed-off on by all parties, with change orders. And a good builder should provide Clients with monthly reporting of job progress.
Your homebuilder must be organized. Running luxury homebuilding projects means managing a vast range of trade partners and materials, complying with building codes and other regulations, assessing complex land challenges, etc. In order to keep the job moving smoothly, a responsible builder must maintain a clean and organized worksite, consistent and diligent financial and planning documentation and they must ensure that all employees meet certain standards including insurance regulations and skill level. These attributes will have significant impact on the quality and reliability of the final product.
This one is pretty simple, and is an extension of communication. A good homebuilder will not keep you guessing. They should respond promptly to your inquiries and suggestions at all times. I’m sure we’ve all experienced how frustrating it can be when a service professional does not return your calls or emails. Clients want to stay informed and they shouldn’t have to wonder what’s happening with their investment.
This is a subject that Wright Building Company takes very seriously. Through the years we’ve built valued relationships with our Clients, as well as our Architect and industry partners. These relationships are strong because we deliver on our promises. When we take on a homebuilding, renovation or addition project, our Clients know that we will see it through with the highest level of attention and craftsmanship.
Being a homebuilder in Fairfield County has tested the responsibility of our service offerings. Our clients rely on us for it, and we work hard every day to do deliver.
Kelly M. Wright
Wright Building Company